Safety vs privacy: How domestic-help platforms are building a two-way support system

The landscape of domestic help services in India is evolving as platforms aim to bolster user trust and safety. Emphasizing security, these services are implementing background checks and defining service hours. Furthermore, innovations such as AI technology and body cameras are continuously being assessed to improve safety measures. Moving forward, the success of the industry will depend on creating a trustworthy environment amidst its traditionally informal nature.